A: Yes! We do welcome walk-ins, however, it is based upon availability. If we are busy there may be a waiting period or you may be required to schedule an appointment.
A: As a courtesy, we send out email confirmations automatically to each client who has supplied us with their email and/or phone call confirmation one day before your appointment. However, it is your responsibility to remember your appointment dates and times and inform us if your contact information has changed.
A: After two no-shows, you make be required to put down a deposit to book future appointments. This will be determined by stylist.
A: We understand "life happens". If you are running late, please call us (301)-984-1177. Depending on how late you are running, your appointment may have to be moved or altered.
A: We have a no refund policy on services completed at our salons. We offer complimentary fixes within 7 days of the service.
A: We do allow children in the salon but we ask that you stay with them at all times. As a safety precaution, please be aware that there are hot tools plugged in and sharp objects in the salon. It is your responsibility to watch your child(ren) at all times.
No refunds will be given for gift certificate purchases. Gift certificates are NOT redeemable for cash.
Retail products may be exchanged for another product within 30 days of purchase.
All boutique items and sale items are FINAL SALES: hair brushes, jewelry, fragrances, etc.
There are a few parking options: